🚚 Shipping Information

1. Shipping Regions

We currently offer delivery to most countries and regions worldwide. Shipping availability may vary depending on your location and local logistics partners.

2. Processing Time

Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next working day.

3. Shipping Time

Standard Shipping: 7–15 business days

Express Shipping: 3–7 business days

(Shipping times may vary due to customs clearance or other unforeseen factors.)

4. Shipping Fee

Free shipping for orders over $99 (or equivalent local currency).

For orders below $99, a shipping fee will be calculated at checkout based on your location.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can check your order status anytime on our [Order Tracking Page].

6. Customs & Taxes

Import duties and taxes may apply depending on your country’s regulations. These fees are the responsibility of the customer.

7. Delivery Issues

If your package is delayed, damaged, or lost in transit, please contact our customer service at aqara-shop.com

 within 30 days after the expected delivery date.